Houston & Austin Managed IT Services and Support Company

Managed IT services are being used by more businesses than ever before. With technology becoming more sophisticated and cybersecurity threats on the rise, it’s no longer enough to respond to tech problems as they occur with a break/fix approach. Today’s businesses need proactive IT services to detect and resolve problems before they can occur.

And that’s exactly why you should consider partnering with a managed IT services provider.

Technology Services

Transform Your IT in Houston and Austin

If you work in Houston or Austin, you know how important reliable technology is to business success. In today’s business landscape, it’s almost impossible to find a serious company that doesn’t rely on computer networks or connected technology of some kind in their operations.

But managing all of your business technology alone can be challenging – even with the support of an in-house team. A managed service provider can help ease this burden so you can focus on your business goals. 

We go way beyond simply
responding to issues you discover.

Keeping up with the demands of ever-evolving business technology can distract you and your teams from focusing on your core business goals and objectives. Hiring and training in-house IT specialists can be expensive. And if you use traditional outsourced IT services, your IT experts might not always be available when you need them.

The truth is, it’s not a question of if you’ll experience IT problems, but when. And rather than waiting for something to break with traditional IT services, you can prevent tech problems with 24/7 support from an IT managed services company like Vivitec.

Our Services

Our Managed IT Services in Houston and Austin Support Your Business

At Vivitec, we proudly offer Austin and Houston businesses a robust suite of managed IT services to support their business endeavors. We work with you to determine your unique technology needs and provide you with Simple, Secure, and Reliable IT solutions.

Our managed IT services include:

Assessment and Planning

We’ll assess your current technology suite and design a customized plan to optimize your business operations.


We’ll ensure that your IT solution aligns with your business strategy and is properly adopted with minimal downtime.

Ongoing Monitoring & Management

Our team will provide you with constant monitoring of your systems to detect and solve problems as they occur.

Security Assesments

Your security systems need to be airtight to avoid disastrous hacks and breaches. We’ll analyze your current security technology and make recommendations for improvement.

Breach Management & Incident Response

We’ll help you draft comprehensive policies and procedures to respond to security incidents. Our team can even help you conduct incident rehearsals to prepare for the worst and deliver the best outcomes. Should a breach occur, we’ll be beside you helping you recover from the incident.

Managed Security Training

Preventing security breaches often depends on employees. We’ll provide employee training, phish testing, and tracking and reporting to ensure your team responds properly to potential security incidents.

And More

We proudly offer strategic technology consulting and managed services tailored to your unique business needs.

Why Successful IT Services are Crucial in 2024

In 2023, cybercriminals are becoming more creative and attacks are becoming more frequent. Technology is becoming more sophisticated and regulatory compliance is essential to protect customers, employees, and business partners. And with working remotely becoming more popular, many businesses need extra support to manage their virtual workforce.

It’s not easy managing all of those technological obligations by yourself. Whether you’re a mom-and-pop shop on Main Street or a Fortune 500 company, you need IT management services to avoid disruption and keep your business running.

IT services are crucial in 2024 because your business can’t afford to suffer a technological emergency. When systems crash, work doesn’t get done. And that downtime can cost as much as $5,600 per minute depending on the nature of your business.

When you choose managed IT services for your business, you’ll have the assurance of 24/7 remote monitoring and support. Security threats and technical issues can be detected before they have a chance to do harm. Cloud services, system maintenance, network monitoring, and security awareness training are some of the services that managed services can provide.

Managed IT services providers can give you the peace of mind you need to focus your full attention on your business specialties, rather than worrying about impending tech problems.

In fact, there are a host of important benefits that managed IT services can deliver to businesses of all sizes in all industries.

Our Approach

Get started with Vivitec eXplorer™

We begin with an eXplorer™. This is our introduction to your
business to uncover and review technology issues and opportunities. Our client team is standing by to answer questions and confirm your eXplorer™ with our security and technical engineers.

Fill out the short form or call us now at 1-877-VIVITEC and ask for client engagement.

"*" indicates required fields

Schedule Your eXplorer

MM slash DD slash YYYY
This field is for validation purposes and should be left unchanged.


Benefits of Managed IT Services

For businesses who want to compete and succeed in the modern market, the benefits of managed IT services are undeniable.

Focus on Your Core Business

Using managed IT services gives your teams the ability to do the work they were hired for without the distraction of fixing technical issues themselves.
You don’t have to worry about staying up to date with the latest hardware and software solutions or waste work hours searching for missing login credentials. Your managed IT services provider will take care of all your technology needs so you can focus on your business.

Reduce Costs

And working with a managed services provider for your IT needs can also help to reduce costs. Your service level agreement (SLA) will determine the exact IT services you’ll receive at a flat monthly rate.

No unpredictable expenses, and no surprise fees so you can accurately prepare your budget. You’ll also save money hiring and training in-house teams for IT.

IT Support When You Need It

While traditional IT services are generally available during regular business hours only, managed IT services give you 24/7 support. You’ll have someone on your side whenever tech problems arise, including nights and weekends.

Reliable Service

But perhaps the most important benefit of managed IT services is that you’ll have a reliable partner committed to providing you with the best possible service. You’ll have a customer success manager assigned to your account, so you’ll get the personalized service you deserve.

Enjoy Greater Expertise

Managed IT services also tend to provide greater expertise than traditional IT. You’ll have a whole team of experts from different IT disciplines at your disposal rather than a lone IT generalist.

Scale Easily

And for small to medium-sized businesses undergoing a period of business growth, managed IT services can easily scale with operations. In fact, managed IT service providers actively work to predict the tech needs of the clients as their business grows.

Get a Competitive Advantage

Working with a managed service provider gives you access to the latest and greatest technology. You can gain a technological edge over your competitors, driving productivity and employee satisfaction.

Proactive Problem Solving

When you work with managed service providers for your IT needs, you’ll get a proactive approach to solving your technology problems and ensuring business continuity. You don’t have to wait for problems to arise before getting the help you need. A managed IT company will detect and resolve problems before they can affect your business.

And in the unlikely event of a driver server crash or other catastrophic technology emergency, you’ll have the support of backup and disaster recovery services to minimize and reverse the damage.

Our Values

Why Work with Vivitec?

Vivitec is a values-based IT company committed to providing our clients with exceptional customer service. When you work with Vivitec, you’ll get a customized IT strategy for your unique business with all the attention you need for technology success. We believe in creating great customer relationships with a Simple, Secure, and Reliable technology experience. Whether you’re familiar with today’s business technology or need some guidance, we’re happy to work with you every step of the way. And of course, we’re dedicated to getting things done right, sharing our expertise, and constantly improving our processes. If you’re interested in managed support services for your business, contact us today to get started. We’ll work with you to find a custom solution for all your technology needs.


We will create a vision for your technology, document a personalized roadmap to take you there, and work as a trusted guide every step of the journey.


We will get things done, be action-oriented, pro-active, search for issues, and eliminate them.


We began with industry leaders, deep expertise, and years of proven results in our team members and we will train, certify, learn, experiment, and collaborate to ensure our knowledge advantage endures.


We will relentlessly pursue continuous improvement in ourselves, our methods, our services, our value, and our client service.


Managed IT support services are IT tasks that have been offloaded to an external service provider in place of IT services performed by internal teams. A managed services provider oversees the overall business technology environment of a client.

Managed IT services may include cloud services, data backup, disaster recovery, infrastructure management, network and security services, and more.

Cybersecurity Services

Vivitec security services are tailored for your business, industry, risk, technology; and size to ensure great protection and planned response for the inevitable cyber-attacks on your business.

Compliance Services

Having a reliable IT security and compliance partner can help you manage your data, digital communications, and technology infrastructure so you can keep your business processes running smoothly and avoid expensive penalties.